Viking Group

Viking is Norway’s largest roadside assistance company, and a leading Scandinavian assistance group with strong focus on customer satisfaction and innovation. Our Norwegian legacy and harsh natural conditions have fueled our experience in solving mobility situations for 60 years. We ensure efficient and safe mobility of vehicles, passengers and vehicle content wherever a breakdown takes place.

Viking has offices in Oslo, Stockholm, Copenhagen, Helsinki and Alicante in Spain, and we serve our customers through an extensive nationwide network of fully-owned and franchise stations in Norway, Sweden, Denmark and Finland. The Group employs directly approximately 200 people and keep further 3,000 people active in our franchise network. Our job is to make the car driver’s life safe, efficient and predictable. We are present everywhere and are constantly developing better and more efficient ways to assist our customers.

Viking offers assistance to all types of vehicles, from motorcycles to heavy trucks, and has international partners that make it possible to help in the rest of Europe. Viking is the preferred partner of most car manufacturers, several insurance companies, and a number of foreign partners. In addition to roadside assistance, we provide further vehicle related services, 24-hour emergency and customer support call center services, as well as medical assistance to foreign tourists. The Viking Group offers a wide range of services to a broad customer base within the insurance, automotive and finance sectors.

“Every day, Viking makes the world go around by assisting thousands of car owners, helping them get safely back on the road or organizing mobility solutions for them”

2017 Facts and figures

  • NOK 750,000,000 turnover
  • 4,000,000 covered vehicles
  • 1,400,000 calls
  • 420,000 assistances and transports
  • 3,000 employees in the franchise network
  • 1,000 branded vehicles and trucks
  • 315 franchise stations
  • 97% customer satisfaction