Viking offers the industry’s most flexible, scalable and robust end-to-end platform. System integration is available by secure and easy to use API’s, reducing the business administration tasks for your company. Meet your customers’ expectations and demands during a roadside assistance with quality, accuracy and transparency by using Viking Digital.
Let your customers choose the desired customer journey themselves, either digitally or analogy on our cross-platform optimized for phone, web and mobile applications. Our fully-fledged 24/7 Call Center handles 1.6 million calls yearly, and are always ready to take on the challenges you or your customers must have. Promote your services on our track-and-trace co-branded or white labeled system used by your customers while waiting for Viking Roadside Assistance, and get their feedback on the service when it’s finished with a customer rating survey.
Full transparency and diversity for our partners is our core topics for a great and long-lasting partnership, ensuring a cost-efficient and reliable service. Our web based application gives you direct access to our platform so that you can track and trace every request and assignments from you and your customers, based on your criteria’s.